Articles for tag: businesses, shopping service

rahulpandey

4 benefits of mystery shopping service to businesses

4 benefits of mystery shopping service to businesses

Every brand operates on set norms and standards. While they promise to deliver excellent and consistent customer experience across their stores, there is a need to monitor and assess their execution of brand service standards in each store.  Mystery shopping is among brands’ most established ways of evaluating operational performance. It is a proven tool for ...